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**Note:We are not responsible if you do not read our terms before purchasing.

Please read the Conditions of Use:

Ravens Creation Station is not responsible if you do not read the Conditions of Use before using our site. If you use this site, you are responsible for maintaining the confidentiality of your account and password. By Purchasing from Ravens Creation Station, you agree to abide by our policies and conditions. You also agree to accept responsibility for all activities that occur under your account or password. If you buy from Ravens Creation Station, you are stating in doing so that you are at least the age of 18 or you have parental consent to purchase online. Ravens Creation Station, will not be responsible for any misuses or injuries received from any product sold. Your personal information we receive at the time of transaction is used solely for shipping purposes and by means to contact you concerning your order. Please note that Ravens Creation Station, is not responsible for lost or damaged packages in the mail or shipping address errors provided by the customer. We use the shipping address provided by you, if you would like your item shipped to another address please notify us via email. We will never sell your information.

Shipping:

We use the fastest and cheapest shipping methods for our customers. The cost of shipping covers shipment and in "some" cases tracking. Combined shipping is available on large orders, we will offer the lowest shipping rate possible for your bulk order. Your personal information we receive at time of transaction is used solely for shipping purposes and to contact you concerning your order. If you have a question about your order please contact us. If you need an order rushed please let us know, additional shipping cost will apply for rushed orders. We are not responsible if your order is lost or damaged in the mail nor are we responsible for shipping address errors provided by the customer. Please allow three days minimum for processing if tracking is provided we will then mail your confirmation number to you via email. We will never sell your information. If you pay with a money order or personal check your purchase will not be shipped until payment clears.

Ordering:

Orders are shipped as soon as possible but please allow a three day minimum for processing. Orders are shipped to the addresses provided by customers at the time of ordering. We are not responsible if there is an error in the address you provide us with. The address we will ship your package to is the one you provide on your ecrater account, please make sure it is correct. Any item not paid for by the end of the day of your order will be cancelled if we have no recieved any contact from you..

Feedback:

When leaving feedback please allow us to fix a problem before leaving any negative feedback. We work very hard and will do our very best to solve any situation concerning our customers satisfaction. In the event you have a positive comment to leave please do so, we appreciate hearing about customer satisfaction. Any negative feedback that proves false or misleading will be investigated and you will receive a mail about the situation.

Note from Staff:

Thank you for visiting our store and we hope you found everything in excellent order. Please understand we are human and we do make mistakes. If by some rare chance there is a problem, issue or concern we need to address do no hesitate to contact us. We will do our best to fix any problem and answer every question. Please do not leave unfair feedback and allow us first to try and fix any problem you may have. Our customers satisfaction is our number one priority. Thank you and please visit us again soon.

Last Updated: 4 May 2008 23:53:45 PDT home  |  about  |  terms  |  contact
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